Operating Philosophy
Exceed the expectations of owners, investors, licensees, employees and guests
Create environment to maximize opportunities and competitive advantages
We promise to provide guest experiences that result you in high levels of guest loyalty
Operating Focus
Hotel
Management
Maximize each hotel’s resources to achieve superior standards of service and deliver maximum value to owners and investors within agreed profit objectives.
Revenue
Enhancement
Enhance property revenue and exceed fair market share through proactive and consistent attention to all business opportunities
Sales &
Marketing
In sales and marketing Pursue all opportunities by implementing innovative programs and proven sales techniques
Cost Controls
Reporting
Ensure the effective operation of all hotel departments and facilities to ensure that profit targets are achieved, both through revenue enhancement and expense control
Human
Resources
To maintain constant focus on employee training & retention to optimize the use of all HR, ensuring productivity & fostering a positive working environment
Franchise
Management
In franchise management our operating focus is to maximize the value inherent in all brand services and programs
Guest & Public
Relations
To pursue services and strategies that build high levels of guest loyalty and strong community relations
Reporting
Systems
Deploy customized systems and controls that produce regular and accurate information to assist with financial evaluation and dynamic decision making
Project
Management
Here the main focus is to optimize resources to deliver projects on time and on budget
Risk
Management
Ensuring safety practices are observed for safe and productive working environment